Community guidelines

How creators and brands are expected to treat each other on CreOn, and what happens when someone does not.

Last updated 12 November 2026Effective [effective date]

Draft for legal review. Highlighted [placeholders] are filled in before launch.

1.Why these exist

CreOn works only if both sides can trust what they see and get what they agreed. These guidelines apply to everyone: creators, brands and the CreOn team.

2.Be real

  • Use your real identity or your brand's real name.
  • No bought followers, likes, views or comments, and no engagement pods to inflate numbers.
  • Show results as they are. Do not edit screenshots or stats.
  • Connect only social accounts you own.

3.Deliver what you agreed

  • Creators: deliver the agreed content, on time, to the brief. If something changes, tell the brand in CreOn first.
  • Brands: give a clear brief, review submissions promptly, and approve or ask for changes within the agreed rounds.
  • Keep the conversation and the deal inside CreOn, so the agreed terms stay on record.

4.Disclose paid content

Every post made for a deal must be clearly labelled as paid, in line with the ASCI Guidelines for Influencer Advertising in Digital Media: use a label such as #ad, #collab or #sponsored, placed where viewers see it without clicking "more", or the platform's paid-partnership tag.

5.Be respectful

  • No harassment, threats, hate speech or discrimination, in messages or in content made through CreOn.
  • No sexual content involving minors, ever. We report it to the authorities.
  • No pressure to work for free, pay outside CreOn, or share personal contact details before a deal.

6.Content made through CreOn

  • No misleading claims about products, especially health, beauty and financial claims.
  • No content promoting illegal products or services.
  • Use only music, images and footage you have the rights to.

7.Report a problem

Use the report option on a profile, message or deal in the app, or write to [trust@your-domain]. Tell us what happened and include links or screenshots. We review every report and do not tell the other person who reported them.

8.What happens next

StepWhen
A warningA first, minor breach
Temporary suspensionRepeated or more serious breaches
Permanent removalFraud, fake engagement at scale, harassment, or anything illegal

Serious breaches can skip straight to removal. You can appeal a decision by replying to the email that told you about it.